Terms of service

These Terms of Service govern your use of marcosjacob.com and any order you place with Marcos Jacob, 60 Hudson Street, Suite 1400, New York, NY 10013, United States (“we”, “us”). By using the site or placing an order, you agree to them.

1. Orders and acceptance

Placing an order is an offer to buy. We accept your offer — and a binding contract forms — when we send your dispatch confirmation email. We may decline an order (for example: stock unavailability, a pricing error, suspected fraud, or an address we can’t ship to); if we do, we’ll refund any payment in full within 5 business days.

2. Prices and payment

All prices are in US dollars and shown at checkout, including any applicable discounts. Sales tax is calculated at checkout where required. We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Shop Pay, processed securely by our payment providers.

If we discover a pricing error after you order, we’ll contact you to offer the corrected price or a full refund.

3. Delivery and returns

Delivery timeframes and costs are set out in our Shipping Policy. Returns and refunds are governed by our Returns & Refunds Policy — in short, 30 days from delivery, unworn with tags.

4. Faulty or incorrect items

If your order arrives faulty, damaged, or incorrect, email us within 14 days with a photo. You’re entitled to a replacement or a full refund (including original shipping), at your choice, with return shipping on us.

5. Intellectual property

All text, images, logos, product designs and site design are owned by or licensed to Marcos Jacob. You may not reproduce or use them commercially without our written permission.

6. Acceptable use

You agree not to use the site for any unlawful purpose, attempt to interfere with its security or operation, or scrape it at scale.

7. Liability

To the extent permitted by law, our total liability in connection with any order is limited to the price you paid for it. Nothing in these Terms excludes or limits liability that cannot be excluded by law — including for death or personal injury caused by negligence, fraud, or your non-waivable statutory consumer rights.

8. Your consumer rights

These Terms do not remove the consumer protection rights you have under the law of the US state where you live. You keep all such rights regardless of what these Terms say.

9. Governing law

These Terms are governed by the laws of the State of New York, United States, and disputes are subject to the non-exclusive jurisdiction of the courts of New York.

10. Changes

We may update these Terms from time to time. The version posted here at the time you place an order applies to that order.