Accessibility
Marcos Jacob is committed to a store that everyone can use, regardless of ability or technology.
Our standard
We aim to meet WCAG 2.1 Level AA across marcosjacob.com. In practice that means:
- Sufficient colour contrast between text and backgrounds;
- Full keyboard navigation — every control reachable without a mouse;
- Descriptive alt text on product imagery;
- Clear focus states, semantic headings, and labelled form fields;
- Text that scales with your browser settings without breaking the layout.
Ongoing work
Accessibility is never “done”. We review the store against WCAG criteria as we add features, and we fix issues as they’re found.
Tell us if something’s hard to use
If any part of the store is difficult to use with your setup — screen reader, magnifier, keyboard-only, anything — please email support@marcosjacob.com with the subject “Accessibility”. A real person will reply within one business day, and we’ll both help you complete what you came to do and fix the underlying issue.
Contact information
Store Name: Marcos Jacob
Website: marcosjacob.com
Email: support@marcosjacob.com
Address: 60 Hudson Street, Suite 1400, New York, NY 10013, United States
Hours: Monday–Friday, 9:00 AM – 6:00 PM ET. We reply within one business day.